ring chime not working no light

Check to see whether another wifi device is having a problem connecting to the network. Im having the same issue with Gen 1 chime.

Troubleshooting Your Ring Chime Pro 2nd Generation And Understanding Light Patterns Ring Help

Check to see if the Chimes led is lighting up.

. The non-antenna version has a light on connects to the home network but does not work either. The first best step here is to ensure there is power to that outlet and there is not a switch controlling it. A reset is a good troubleshooting step to try along with trying different power outlets as well to ensure the issue doesnt lie with the power outlet itself.

If it is not entering setup mode after pressing the setup button on the side try a reset by holding the setup button for 15 seconds. Were taking additional steps to protect our team and help reduce the spread of COVID-19. The Ring Chime Pro 1st Generation does not have a feature to deactivate the status light.

This has resulted in longer than normal wait times. If the Ring Chime is still unresponsive after trying a different outlet please give our support team a call at one of the numbers available here so they can take a closer look at this. Needless to say it is not working.

Feel free to let us know how this goes. There is no front blue light but the device will go through set-up mode and the Ring App indicates it is connected. You need to push the button firmly and let go of the button immediately.

Try to get the Chime reconnected to your wifi and if you still have this concern please reach out to. Sometimes the light will turn on after the Chime is online and has updated its firmware. Pushing thie reset button on the chime does nothing.

Try setting the Ring Chime back up in the Ring App after the reset is done. Without a home Wifi network your Ring device wont be able to connect with each other or your other smart devices. If this doesnt seem to be the case I would suggest reaching out to our support team as this may require some diagnostics.

Disabling the LED light on the Ring Chime Pro 2nd generation Note. If it is a Gen 1 Chime plug it in and proceed to set it up as if the light was on. Reset Your Wifi Router.

Not Working or No Ring Tone Sound Alert when Doorbell Rings. Select the Chime Pro that you want to disable the status light for. Tap the General Settings tile.

Do this to ensure the issue is with your Ring device and not the outlet itself. Ive deleted the device from my app and it gives the message that its trying to connect to the chime pro network on my phone but nothing works when I get to this stage on my phone I switch to settings on my phone and wifi to find the Chime but its not there. If you notice that your Ring Chime isnt working after a power outage the first step should be to check the Wifi router because it helps connect to all your Ring devices.

The light has gone off before when my wifi goes down and Im sure I just did this and the light on the front starts to. My Chime device 1 with the antennas which has never worked stably is now acting more bizarre than usual. Tap the three lines on the top left of the Dashboard.

Disabling the LED light on the Ring Chime Pro 2nd Generation Note. No matter how long it is pressed for the ring light will not begin to blink. See if your Ring Chime automatically reconnects.

Tap the three lines on the top left of the Dashboard. Open the Ring app. From there do a reset of your Chime by pressing and holding the setup button for 30 seconds if you have a tiny hole press the pin in the hole for 30 seconds.

It just has a permanent faint blue light that never changes. It doesnt mave a mac code to scan and the ring app eventually asks me to push the reset button. Second it might be possible that the.

In the event that your Chime Pro is not lighting up after trying other outlets and a reset please give our support team a call at one of the numbers available here. Unplug your router for 30 seconds and then plug it back in. You can reset the Ring Chime by holding down the reset button on the side for at least 20 seconds.

This is video explaining a fault I had with the RING CHIME PROHow it stop working and overheated. If you have an unresponsive Ring Chime Pro that wont light up try to troubleshoot it before trading it in for a new model. Check that all of your wires are properly plugged in and that all the lights on the front of the router are green.

The Ring Chime Pro 1st generation does not have a feature to deactivate the status light. Tap the General Settings tile. If it still doesnt light up or respond please give our support.

Please let me know in the comments section if you had a fault with this productThank you. It came and after First Set-up it is not working any. The light on your Ring doorbell is not on because of two possible reasons.

Although this may seem obvious the first thing you should do if your Ring Chime Pro isnt working is to plug it into a different outlet. Open the Ring app. First you may be pressing the right button for a long time.

Select the Chime Pro that you want to disable the status light for.

Troubleshooting Your Ring Chime Pro 2nd Generation And Understanding Light Patterns Ring Help